Returns are accepted for full-priced merchandise within 14 calendar days upon delivery of your order. International orders, discounted items, 20% off or more promo code purchases are final sale. Refund will be issued to your original payment method less the shipping fee. nois reserved the right to refuse any return merchandise that does not meet our standard or our return policy requirements.

Non-Returnable
The following types of orders and items are non-returnable and non-refundable: international orders, discounted items, 20% off or more promo code purchases, beauty/personal care items/face masks, earrings, headwear, swimwear, undergarments/intimates/socks/tights, home goods(candles, tablewares, etc.)

We cannot process refund/store credit/exchange for any item sent back that is not eligible for return.

Please read our full Return Policy for more information and steps to return.