TAKE 10% OFF YOUR FIRST ORDER WITH "OFF10"/ FREE WORLDWIDE DELIVERY ON ORDERS OVER $100

Shipping

Orders are shipped from New York via US Postal Service. Orders take 2-5 business days to process and once it is processed, your order will be shipped within 2 days. Shipping fee is calculated at check out before payment. Transit time will vary depending on location and weather.    

 

 

Free Delivery

Orders over $100

Tracking

Insurance

United States Standard Mail

Free

Yes

No

International Standard Mail

Free

Yes

No

Domestic Priority Delivery
Rates

Tracking

Insurance

United States Priority Mail

flat rate shown at check out

Yes

Yes*

International Delivery

Rates

Tracking

Insurance

United States Standard Mail

flat rate shown at check out

Yes

No

*Up to $50-$100 insurance is included in USPS Priority Mail 

 


Duty/Custom Fee

International customers are responsible for any duty or custom charges incurred on their orders. Should you decline or ignore to complete the delivery of your order by paying the due charges, nois cannot be held accountable to issue a refund, store credit or any compensation for such action.

 


Lost/Stolen Packages
It is a very rare occurrence for a package to be lost or stolen as all our orders are shipped with a tracking number. In such cases, nois will assist you to open an investigation or file for an insurance claim on your package with USPS. However, nois cannot be held responsible to issue a refund or store credit for lost or stolen packages.

 

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